Arvato – At Your Service

Rolf Buch
Chairman of the Board,
Arvato AG

"Arvato AG is an international media and communication service provider. We form a unique high-performance network holding leading market positions. We measure our success through the successes of our customers. Our goals are achieved by means of experience, state-of-the-art technologies, creativity, passion and commitment to quality and innovation."
Media requires service providers. Arvato AG, one of the world's biggest media and communications services providers offers this diversity - from conventional printing to modern services such as service centers, financial clearinghouses and mobile services. Arvato is comprised of four divisions: Arvato Services, Arvato Print, Arvato Digital Services and Arvato Systems.
Arvato Services
Arvato Services is an international provider of customer communication and logistics services. Its services range from the systematic collection and exploitation of qualified addresses, to outsourcing of customer contacts to service centers, to developing and implementing customer loyalty programs and processing payment transactions. The logistics services provided go far beyond the delivery of products and coordinating and steering their shipment to customers: consulting, procurement/purchasing and production services are also offered, along with order management, warehousing, financial services, returns processing and repair services.
Arvato Print
Arvato Print’s services run the gamut from consulting and conception to preprint (image processing, layout, preparing the printing plates), print (offset, gravure, digital printing) and finishing (binding, personalization, addressing, delivery etc.), and also include supplementary services (warehousing, distribution etc.).
Arvato Digital Services
Arvato Digital Services is a vendor of integrated service packages for the video, audio, games and IT/technology sectors. Its service chain covers everything from postproduction and replication to fulfillment, from distribution/supply chain management and financial services to electronic content distribution, all backed by innovative end-to-end IT systems.
Arvato Systems
Arvato Systems has more than 25 years of experience as an IT service provider and offers customers around the world comprehensive “24/7” service with its large data centers. The value chain ranges from consulting, conception, development and implementation, through to the operation of complex IT systems.
Facts & Figures
| Board | |
| Rolf Buch | (Chairman, Arvato Services international, Arvato Systems, InmediaONE, Arvato Print international) |
| Ulrich Cordes | (Chief Financial Officer) |
| Hans-Peter Hülskötter | (Arvato Digital Services) |
| Hervé Milcent | (Arvato Services Southern Europe) |
| Markus Schmedtmann | (Arvato Print CEE) |
| Eckhard Südmersen | (Arvato Services CEE) |
| Key Facts | |
| Market Position | Arvato AG is one of the world’s largest media and communication service provider. |
| Employees | 60,323 (as of December 31, 2009) |
| Revenues | € 4.8 billion (Fiscal Year 2009) |
Shareholders
Bertelsmann AG (100%)Headquarters
Arvato AG
Carl-Bertelsmann-Str. 161
D-33311 Guetersloh
Germany
www.arvato.com
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